MODELING THE RELATIONSHIP BETWEEN INTELLECTUAL CAPITAL AND ORGANIZATIONAL PERFORMANCE IN A PUBLIC HIGHER EDUCATION INSTITUTION. CASE SAN FRANCISCO XAVIER UNIVERSITY OF CHUQUISACA.

Abstract

Intellectual capital (IC), initially applied in the private sector, has gained importance in the public sector due to the crucial role of intangible assets in these institutions. Unlike the private sector, public organizations aim for the common good by creating value through intangible services.